Shipping policy

Processing time
In-stock orders ship within 1–2 business days. We don't ship on weekends or holidays. Pre-order items ship on the timeline shown on the product page.

U.S. shipping
We ship all U.S. orders with USPS Ground Advantage or Priority Mail. Rates and delivery estimates are shown at checkout.

Tracking
Your tracking number is emailed as soon as your order ships. If you don't see it, check your spam or junk folder. If it's still missing after 24 hours, email us with your order number.

Address changes
Address changes must be requested within 2 hours of placing your order. Once an order ships, we can't change the delivery address.

International shipping
We ship internationally with UPS International at a flat rate of $35 USD. Delivery typically takes 7–21 business days, depending on the destination and customs. Customers are responsible for all customs duties, taxes and fees, which are collected on delivery. All international orders are final sale and can't be returned or exchanged. We're not responsible for packages lost in international transit or delays caused by customs.

Delivered but not received
Check with neighbors, building management or anyone else who may have accepted the package. If you still can't find it after 24 hours, email us and we'll look into it.

Questions?
Email hello@littlerootz.com,
Monday – Friday, 10:30 AM – 4 PM CT.